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Find the perfect combination of value for money, an authentically local experience and a unique stay that will make Banana Garden La Palma your second home!
LOS INDIANOS 2024

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Characteristics

  • Café & Bar on the ground floor open 7 days a week.
  • Breakfast is included in all room rates.
  • East-facing balcony available for all rooms excluding the Quadruple room.
  • Luggage storage (during the day) & general safe available upon request.
  • Extended over night luggage storage and safe available for 5€/night.
  • Complimentary high-speed Wi-Fi in rooms & common areas.
  • We do not have air conditioning, but fans available upon request.

Conditions of stay 

  • Payment for direct bookings is made upon arrival.
  • Non-refundable rates are charged after booking and can neither be modified nor refunded in case of cancellation.
  • BONO TURÍSTICO: If you wish to pay with the Bono Turístico you must book directly with us a ‘standard rate’ and register a personal credit card so you can pay upon arrival with the Bono. It is not possible to book a ‘non refundable’ rate since those are charged after booking. It is not possible to use the Bono through a third party (such as a travel agency or tour operator). If the total booking value exceeds the amount of the Bono Turístico, you may pay the differente with any other payment method.
  • Valid ID and credit card are required for check-in.
  • We accept cash or card, except Diners Club & American Express.
  • Check-in after 15:00h (please inform our staff if you arrive after 21:00h)
  • Check-out until 11:00h 
  • Early check-in / late check-out available upon request subjected to availability and fee.
  • Cradle available upon request only for Quadruple an Studio rooms (only for babies up to 2 years old).
  • Minors must be accompanied by an adult at all times. If staying with an adult that is not their legal guardian they must have the corresponding authorization to be staying at the hotel without them.
  • The 2011 anti-smoking law prohibits smoking both inside and on the hotel’s balconies. Check with reception for smoking areas. The cleaning charge for smoking in rooms is 200€.
  • Parking is not included in the room rate.
  • Pets are not permitted inside the hotel.
  • It is not allowed to store bicycles inside the rooms. You may leave your bicycle on our rooftop at own risk (maximum capacity is 4 bicycles).
  • Minibar consumption is non-refundable.
  • The hotel has the right to refuse access to anyone who does not comply with the terms of stay.

Cancellation & refund policy 

Only direct bookings may cancel or change their reservation free of charge until 7 days before arrival. 50% of the total booking will be charged for cancellations made within 7 days before the day of arrival and 100% in case of a no show*. Excluded are non-refundable rates which can neither be modified nor cancelled. In exceptional cases, a 25€ fee is applied when changes are made to a reservation. In any case, the total or partial value of the booking will never be refunded if the guest decides to leave before the original check-out date.

DIRECT BOOKINGS OF 3 OR MORE ROOMS: Direct bookings of three or more rooms may cancel or change their reservation free of charge until three weeks before arrival. 50% of the total booking value will be charged for cancellations made within three weeks before arrival and 100% in case of a no show*.

*A no show is considered any reservation which is not cancelled before 15:00h of the day of arrival and no guest is checking in.

Bookings made through a third party (E.g.: Travel Agent, Booking.com, Expedia, etc) are subjected to their own cancellation policy. Please refer to your booking provider or travel agent if you wish to make changes to your booking.

BY BOOKING YOUR STAY AT BANANA GARDEN LA PALMA YOU ACCEPT THESE TERMS AND CONDITIONS.

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