This Legal Notice regulates the general conditions of access and use of the website (hereinafter the website), managed by BANANA HOTEL GROUP S.L. (hereinafter the management). The use of the website implies full acceptance of each and every one of the provisions included in this Notice. Consequently, it is the users responsibility to read this Legal Notice on each of the occasions in which he intends to use the website in case of any modification or change.

Who we are

The company in charge of the management of Banana Garden La Palma (hereinafter, the property) is BANANA HOTEL GROUP S.L., registered at Calle Garachico 17, 38700 Santa Cruz de La Palma, Canary Islands, Spain, with CIF: B09918038.

Contact details:
e-mail: [email protected]
telephone number: 922410797 / 628855464

Why we collect data

The management processes your personal data to be able to execute and fulfil an accommodation contract between the guest (hereinafter the client) and the property and/or for complementary services associated with it; to send newsletters, promotions and surveys; to offer the requested information through the contact form; for security purposes, through video surveillance; as well as to protect our legitimate rights and interests and those of third parties and comply with the applicable legislation.

How we obtain the data

The management obtains data through the use of our services or through our website, including cookies.

What type of data we collect

The management collects client’s personal data such as name and surname, national identity, date of birth, gender, address, email, telephone, health data, bank details and financial information about your obligations.

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the client has visited the other website.

These websites may collect client’s data, use cookies, embed additional third-party tracking, and monitor interaction with that embedded content, including tracking interaction with the embedded content.

Users consent

By using this website the client gives their consent for the data to be used for the necessary execution of the accommodatioin contract. In the event that the management has to process personal health data, the management will ask for the clients consent be it as a result of an emergency, to ensure the right to the safety and protection of the client’s health, or based on an obligation imposed by the competent authority.

Where we send your data

The management reserves the right to provide client data to third parties for the provision of a service, for the performance of the accommodation contract and to comply with the applicable legislation.

Your rights

The client has the right to request access, rectification and erasure of personal data that is no longer required for processing, restrict the processing or object to the processing of personal data and request that a copy of personal data be provided to the client or to a third party, digitally. The client may exercise their rights of access, rectification, cancellation, opposition or limitation of treatment by contacting [email protected].

Use of the service by minors

Minors may not use the services available through this website without the supervision or consent of a parent or legal guardian who will be liable for the minor’s performed acts.

How long we keep your data

We may store personal data even after the clien’t accommodation contract has ended, in order to guarantee the management’s legal interests in case of dispute with the client, or if the law so establishes. The management will only store personal data for the time necessary to fulfil the purpose for which such data was collected, in order to fulfil contractual obligations, exercise legitimate interests, or to comply with the data storage periods required by law.